We’re at the cutting edge of IT support services, providing our clients in a wide range of sectors with unbeatable bespoke solutions. Our 360-degree support and outstanding expertise are matched by our commitment to building strong, long-lasting customer relationships.
As champions in our field, we’re recognised by the leading hardware and software companies – a benefit we pass on directly to you. Our dedicated team of highly trained specialists supplies expert technical assistance around the clock, addressing all your technical needs whenever they arise.
It’s our mission to provide agile, cost-effective, pro-active, tailored support. Our independent advice will keep you in step with the latest technological developments, supporting your business as it flourishes and grows.
At PC-Mac Support, we’re pleased to have a fantastic team on board, all hand-selected for their experience, passion, and unrivalled knowledge of the IT industry. Learn more about our team below, and discover how we combine our areas of expertise to deliver exceptional services to our customers.
Andy has over 26 years of experience in the IT services industry, He has built PC Mac Support from the ground up and has nourished, maintained, and grown our client relationships for over 15 years. Outside of work he has a passion for both road and mountain biking as well as skiing – so he spends a lot of his downtime going up and down hills at varying speeds! The taste for speed continues with a love of motor-biking and motor racing generally and when he is not competing in 1960’s historic touring car events, he is usually found in the garage tinkering with something.
Shahan, a born and raised Londoner, has had a keen interest in all things “geeky” since childhood and it was inevitable that this would lead to a career within the IT industry. As one of the longer serving members of staff at PC Mac, Shahan provides PC Mac and our clients with a wealth of knowledge and experience. Some of his pastimes include playing guitar (long hair and black nail paint now gone) and photography.
I’ve been in the IT world for over 24 years, and it all started with my childhood hobby electronics. That early interest grew into a career I truly enjoy. When I’m not working with tech, I’m usually watching football or DJ’ing just for fun. I bring a unique blend of expertise, passion, and creativity to every project I take on.
Aleksander, fuelled by pure curiosity, learning everything related to server and cloud infrastructure as well as things related to programming, electronics & 3D Printing, developed through both professional work and an ongoing collection of pet-projects. Outside of production environments, He is an avid gamer and TTRPG Game Master, skills that translate neatly into critical thinking, risk management, and keeping complex operations from derailing entirely. When not working with technology, he can usually be found spending time with his dogs, who, unlike systems, respond well to praise and treats.
Megdad is a Support Engineer with experience across Microsoft 365, Intune, Active Directory, DNS management, Apple Business Manager and more. He manages and optimises Windows and macOS environments, resolving high-impact technical issues through a structured approach. Outside work, he applies the same precision under the bonnet, through automotive coding, performance tuning, and pushing limits at Brands Hatch, alongside discipline through calisthenics. Driven by continuous improvement, he carries this mindset across his technical career and personal interests. When everything’s switched off, he’s at home with his cat Noori – who, unlike enterprise systems, rarely needs troubleshooting.
Connor is a Support Engineer experienced in troubleshooting user issues, managing access permissions, and supporting hardware and software. He enjoys working on cars and getting hands-on with practical fixes. Outside of that, he’s into rock music and plays guitar. Known for being, down-to-earth, and bringing a bit of swag to the role.
Core Value, Core Focus, Our Niche
Accuracy / Empathy / Putting the customer 1st / Brilliant communication / See the big picture
To deliver an excellent customer experience
Simple / Safe / Secure / Scalable
Discover the key to seamless IT support with our comprehensive “2026 IT Services Buyer’s Guide.” Gain insights into the latest technology revolutions, learn how to develop a robust IT strategy, and find out what makes a great IT support partner.
Don’t miss out on this essential resource! Download your free copy now and take the first step towards enhancing your business’s IT infrastructure.
