Recognise a few of these? They’re far more common than you’d think, and none of them have to be permanent.
A 4K export that ties up a Mac for the afternoon. After Effects grinding to a halt. Photoshop hanging on a layered master. It isn't just annoying, it's billable hours burning away while a creative watches a progress bar and the client waits.
Huge files ferried around by WeTransfer, links that expire, three versions of the same cut, and an archive nobody can search. When the wrong asset reaches a client, or a finished project can't be found six months later, it costs you time, money and credibility.
Your designers and editors live on Macs. Account management, finance and some production tools run on Windows. Most IT firms quietly pick a side and leave half your agency poorly supported. We've specialised in both for years.
Unreleased campaigns, embargoed launches, brand assets under NDA. A breach doesn't just hurt you, it hurts your clients. And the bigger the client, the tougher the security questionnaire before anyone signs.
Fast turnarounds, heavy software and clients who needed it yesterday. Your technology has to move at the pace you do.
Agencies live at a different tempo to most businesses. Pitch dates land, campaigns go live, and a shoot doesn’t reschedule because a machine is misbehaving. Your team is spread across the studio, client offices, edit suites and home, all pushing huge files around at once, and everything has to be ready the moment it’s needed.
We’re genuinely fluent in both Mac and PC. That’s the difference for an agency where the creative floor runs on Macs and the rest of the business runs on Windows. We know the software, we know how big your files really are, and we know that a sluggish machine on delivery day is a commercial problem rather than an IT inconvenience.
And we’re straightforward to work with. You get a small team who learn your studio, answer in plain English, and stay on a problem until it’s genuinely sorted rather than closed. Raise something with us and you’ll have a reply in 15 minutes telling you exactly who’s on it and when they’re starting, which is roughly 15 minutes faster than most agencies are used to.
What we do, and what it actually means for the work going out the door.
Machines that keep up with the work.
We make sure every Mac and PC is specced and maintained for the job it's actually doing, whether that's Photoshop, InDesign and Illustrator, editing in Premiere Pro, Final Cut or DaVinci Resolve, or motion work in After Effects. We watch your kit proactively, fix things before they bite, and flag hardware when it's genuinely time to replace it.
Big files, everywhere you work.
We set up storage and syncing built for agency sized assets, so the studio, your freelancers and anyone on a shoot are all pulling from the same current version, with an archive you can actually search. Master files are backed up with real business continuity behind them.
Protecting your clients' work and your reputation.
Unreleased campaigns and brand assets under NDA need proper protection. We put industry leading security, monitoring and sensible policies around them, so the trust you've spent years building isn't undone by a single incident.
Passing the client security questionnaire.
We'll get you Cyber Essentials certified and aligned with the standards larger clients now expect before they'll appoint you, so security becomes a box you tick quickly rather than a hold up in onboarding.
Working together, from anywhere
Client calls, reviews, shoots, freelancers and home working. We make sure everyone can reach each other and the work, wherever they happen to be that week.
Less admin, more creative.
We help you point AI and automation at the repetitive stuff, from chasing and tagging to sorting and summarising, freeing your people up for the work clients are actually paying for.
A few words from the studios we look after, in their own.
What agencies ask us before they sign. Anything else, give us a ring and speak to an engineer directly.
Yes, and properly rather than as an afterthought. We’ve specialised in both for years, which is exactly what an agency needs when the creative floor is on Macs and account handling, finance and production sit on Windows. One team covers all of it.
Usually. It tends to come down to machines that were never specced for the work, assets stored or synced badly, or kit that’s quietly aged out. We’ll audit how your Macs and PCs are set up, clear what’s throttling them, and tell you honestly when hardware is the real answer.
We build storage and syncing around agency sized assets, so the studio, freelancers and anyone on location work from the same current version. No expired links, no competing cuts. Everything is backed up properly, so losing a master file never becomes a crisis.
We can. We’ll get you Cyber Essentials certified, put the right protections in place, and help you answer the security questions larger clients now ask before appointing an agency. It speeds onboarding up rather than holding it back.
Yes. We set up secure access so freelancers reach exactly what they need and nothing more, get them productive quickly when a project ramps up, and cleanly remove access the moment it ends.
You’ll hear from us in 15 minutes with what’s needed, who’s handling it and when they’ll start. You’re talking to an engineer who already knows your setup, not a bot and not a queue, because on delivery day nobody has time to wait.
Book a call and we'll get to know how your agency runs, find where your IT is costing you time, and lay out exactly what we'd change. No obligation, no hard sell.
